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What To Do If You Did Not Get Your Catalina Coupon?

You made all your purchases required, you checked out and NO coupon printed from that darn Catalina machine. Now what do you do? Catalina Marketing coupons are not provided by the store, but is rather a promotion provided by the manufacturer.  The store is not responsible.

What are Catalina Marketing Coupons?

Catalina coupons are coupons produced at the register at check out. Catalina is the brand name of the machine that produces the check out coupons. These are not the coupons that print out at the end of your recipe

What happens if I don’t get my Catalina Coupon at Check Out?

If the store knows that a particular Catalina machine is not working, they may just reimburse you with cash for your purchase. I have had this happen a few times.

If the store does not provide a reimbursement you will have to contact Catalina Marketing. Please note that you MUST contact them within 24 hours of making your purchase(s). Here is what you are going to need before contacting them (have you receipt handy):

  • Store Name and Address
  • Time of Purchase
  • Product Purchase
  • Your Name and Address

How to Contact

My preferred method of contacting them via e-mail. You may be stuck on hold for a while.

E-Mail: NCSC@catalinamarketing.com
Phone: 1-888-8coupon, option 3

Or Go HERE!! and fill out this form.

How Will I Get Catalina Coupon?

Typically is will be delivered to you via snail mail. I have received my coupons in about a weeks time. You can always ask them when you write or call.


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